Terms and Conditions

Our Terms and Conditions

Last updated on 24.04.2018 to meet GDPR regulations.

Hertfordshire Web Design is a trading name of Mr Fire Limited.

The following Terms and Conditions apply to all services and products provided by Mr Fire Limited (hereinafter referred to as ‘Mr Fire Limited’) who also trade as Hertfordshire Web Design.

Acceptance

Any use or purchase of Mr Fire Limited’ services means the Client has accepted these terms and conditions in full.
It isn’t necessary for any Client to have signed an acceptance of these terms and conditions in order for them to apply, however Mr Fire Limited require that the client sign an acceptance to these terms and conditions and the contents of the quote.
These terms and conditions are available on Mr Fire Limited’ website.

Quotations, Charges and Payments

Any charges for services to be provided by Mr Fire Limited are defined in the project quotation that the Client receives via email.
Quotations are valid for a period of 30 days and Mr Fire Limited reserves the right not to honour any quotation after expiry of the 30 days.
Payment for bespoke website projects are split into 3 phases unless otherwise specified in the signed quotation:
- 1/3 (third) deposit in advance of commencement of the project.
- Second 1/3 (third) at the halfway point of the project.
- Final 1/3 (third) plus any requested additions before the website goes live, or if the Client puts the project ‘on hold’ for more than 30 days. If the Client fails to provide information required to continue the project within 30 days of Mr Fire Limited’ request, the project will be considered as ‘on hold’ and the final amount will be billed.
If the client wishes to change the design of website project after ‘design sign off’, an additional charge will be payable. The amount will be quoted for by Mr Fire Limited and is dependent on the level of changes and current stage of the project. If the design changes are significant and the supplied content has been added to more than half the total number of pages, the charge would be 90% of the project.
If the design changes are significant and only the home page has been coded, the charge would be 50% of the project. Supplied content includes the first draft or content taken from previous websites.
If monthly payments are agreed, they must be paid on the same day each month until the total is reached, regardless of the stage of the project.
If monthly project payments are agreed, they must be paid on the same day each month until the total is reached, regardless of the stage of the project. Value hosting packages, VPS and dedicated solutions are billed monthly.
Payment for graphic design and print work is required in advance unless otherwise agreed on a signed quotation.
Payment for services is due by card payment, cash or bank transfer. Bank details will be made available on invoices.
If additional services are required that are not expressly written in the agreed quote, additional costs will be agreed and charged as extra.
Any verbal or written agreement by the Client will be considered as consent. The Client may be asked to confirm by email that they agree to the additional cost.
Payments are due within fourteen (14) days of the invoice. Accounts that have not been settled within fourteen (14) days of ‘project sign off’ will incur a late payment charge of 10% of the amount outstanding. The Client may also be charged statutory interest pursuant to the late payment legislation.
If the project is online, full publication of any web content may take place only after full payment has been received. Any material previously published may be removed if payment is not received. When this occurs a minimum charge of £60 will be required to have the online content restored.

Commencement, Progression, Lead Times and Sign Off

Mr Fire Limited will commence work on a project on the agreed start date once a signed quotation and the full deposit amount due have both been received from the Client.
The Client agrees to delegate a single individual as a primary contact to aid Mr Fire Limited with progressing any project in a satisfactory and expedient manner.
The Client agrees to provide Mr Fire Limited with a designated email address for the purposes of communication regarding any project or services and ‘project sign off’ thereof.
The Client agrees to provide Mr Fire Limited with all the required information to complete a project in advance to ensure that work is carried out to the project lead time.
The Client acknowledges that all completion dates and lead times provided by Mr Fire Limited regarding a project are advisory only and that Mr Fire Limited cannot guarantee project completion dates or lead times.
At the completion of the project, the Client will be asked to provide ‘project sign off’. The Client can provide ‘project sign off’ by acknowledging the website is ready to go live. At this time the remainder of the amount due will become payable. An invoice will be provided.
If ‘project sign off’ confirmation is not received from the Client within seven (7) days of the date of notification from Mr Fire Limited, ‘project sign off’ will be deemed to have been provided and the project approved by the Client.
If at ‘sign off’ the Client wishes amendments to be made to the project (within the remit of the specification document originally provided by Mr Fire Limited), all details must be provided to Mr Fire Limited in a single email or document clearly outlining the amendments to be made. This email or document must be provided by the Client within 48 hours of the date of notification from Mr Fire Limited.
Mr Fire Limited will not accept any further amendments to the project in addition to those detailed in the email or document provided by the Client, unless the client is willing to pay additional fees for these additional services.
Mr Fire Limited will also not accept amendments to the project after 48 hours have elapsed from the date of notification from Mr Fire Limited. Any further requests for changes may be liable to additional fees to be confirmed depending on the exact nature of the work.

Payment

Payment will be due within fourteen (14) days of ‘sign off’. Accounts that have not been settled within fourteen (14) days of ‘project sign off’ will incur a late payment charge of 10% of the amount outstanding. The Client may also be charged statutory interest pursuant to the late payment legislation.
If the project is a website or other online material, any publication may take place only after full payment has been received, regardless of any outstanding work Mr Fire Limited has agreed to do in the future. Any material previously published may be removed if payment is not received. When this occurs a minimum charge of £60 will be required to have the online content restored.

Default

The Client’s account shall be considered default if it remains unpaid for fourteen (14) days from the date of the invoice from Mr Fire Limited. Mr Fire Limited shall be considered entitled to remove Mr Fire Limited’ and/or the Client’s material from any and all computer systems, and disable any services provided, until the amount due has been fully paid. This includes any and all unpaid monies due for services, including, but not limited to, hosting, domain registration, design, maintenance, additional website features, copywriting, print work, photographers and video work.
Removal of such materials does not relieve the Client of its obligation to pay the due amount. Clients whose accounts become default agree to pay Mr Fire Limited reasonable legal expenses and third party collection agency fees in the enforcement of these Terms and Conditions.

Termination

To terminate a project the Client must provide a termination request in writing.
Any deposit paid is non-refundable unless no work has been started.
The client must pay any outstanding invoice and for any work that is not covered by the deposit. For bespoke websites, the deposit covers the initial design and the build of the home page. The Client will pay for any additional pages added. If all the initially agreed pages have been added, the client must pay 100% of the project cost, regardless of whether there was additional content to be added or changes to be made to those pages. If not all pages have been added, the project completion will be calculated by the amount of pages added containing at least some of the content provided by the Client. Content provided by the Client includes first draft content and content taken from an existing website.
All work done by Mr Fire Limited will remain the property of Mr Fire Limited when the project is terminated. Mr Fire Limited may use all or part of the work completed in other projects.

Copyrights and Trademarks

By supplying artwork, text, images and other data to Mr Fire Limited for inclusion in the Client’s website or other medium, the Client declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the Client, or rightful copyright or trademark owner.
It is the Client’s responsibility to ensure that they have obtained the necessary copyright or permissions to use any asset (including but not limited to, images, text, graphics, audio clips, video or other digital files) used within any website, email, print media or other marketing created or amended by Mr Fire Limited for the Client, irrespective of whether those assets have been sourced by Mr Fire Limited or the Client. The Client agrees to fully indemnify and hold Mr Fire Limited, its employees, agents and sub-contractors free from harm in any and all claims resulting from the Client in not having obtained all the required copyright, and/or any other necessary permissions.
Should Mr Fire Limited, or the Client supply an image, text, audio clips, video or other digital files for use in a website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the Client will agree to allow Mr Fire Limited to remove and/or replace the file on the site. The Client agrees to fully indemnify and hold Mr Fire Limited, its employees, agents and sub-contractors free from harm in any and all claims resulting from such copyright or royalty usage limitations.
Any artwork, images, or text supplied and/or designed by Mr Fire Limited on behalf of the Client, will remain the property of Mr Fire Limited and/or its suppliers until full payment is received. (If a choice of design is presented, only one solution is deemed to be given by Mr Fire Limited as fulfilling the contract. All other designs remain the property of Mr Fire Limited, unless agreed in writing that this arrangement has been changed.) If any image(s), Royalty Free or Right Managed are purchased on behalf of the Client, upon full reimbursement of the associated cost to Mr Fire Limited the Client shall hold full rights to these image(s).
The Client may request in writing from Mr Fire Limited, the necessary permission to use materials (for which Mr Fire Limited holds the copyright) in forms other than for which it was originally supplied, and Mr Fire Limited may, at its discretion, grant this. Such permission must be obtained in writing before Mr Fire Limited will allow any of the aforesaid artwork, images, text, or other data to be used. By supplying images, text, or any other data to Mr Fire Limited, the Client grants Mr Fire Limited permission to use this material freely in the pursuit of the design.
In any web-based projects, a link to Hertfordshire Web Design will appear in either small type or by a small graphic at the bottom of the Client’s website. If a graphic is used, it will be designed to fit in with the overall site design. If a Client requests that the design credit be removed, a nominal fee will be charged. The Client also agrees that the website developed for the Client may be presented in Hertfordshire Web Design’s portfolio.

Indemnity

The Client shall defend, indemnify and hold harmless Mr Fire Limited, its employees, agents and sub-contractors against claims, actions, proceedings, losses, damages, expenses and costs (including without limitation court costs and reasonable legal fees) arising out of or in connection with the Client’s use of Mr Fire Limited services.
In defence or settlement of any claim, Mr Fire Limited may procure the right for the Client to continue using Mr Fire Limited services, replace or modify any services or software so that they become non-infringing or, if such remedies are not reasonable available, terminate this agreement on 7 Business Days’ notice to the Client without any additional liability or obligation to pay liquidated damages or other additional costs to the Client.
In no event shall Mr Fire Limited, its employees, agents and sub-contractors be liable to the Client to the extent that the alleged infringement is based on:
- A modification of any services or software by anyone other than Mr Fire Limited; or
- The Client’s use of any services or software in the manner contrary to the instructions given to the Client by Mr Fire Limited; or
- The Client’s use of any services or software after notice of the alleged or actual infringement from Mr Fire Limited or any appropriate authority.
The foregoing states the Client’s sole and exclusive rights and remedies, and Mr Fire Limited (including Mr Fire Limited’ employees’, agents’ and sub-contractors’) entire obligations and liability, for infringement of any patent, copyright, trade mark, database right or right of confidentiality.

Limitation of Liability

The following three (3) clauses, set out the entire liability of Mr Fire Limited (including any liability for the acts or omissions of its employees, agents and sub-contractors) to the Client in respect of:
1) Any breach of these terms and conditions;
2) Any use made by the Client of any of Mr Fire Limited services or software or any part of them; and
3) Any representation, statement or tortious act or omission (including negligence) arising under or in connection with these terms and conditions.
Except as expressly and specifically provided in these terms and conditions:
a) The Client assumes sole responsibility for results obtained from the use of any of Mr Fire Limited’ services or software by the Client. Mr Fire Limited shall have no liability for any damage caused by errors or omissions in any information, instructions or scripts provided to Mr Fire Limited by the Client in connection with any services, or any actions taken by Mr Fire Limited at the Client’s direction;
b) All warranties, representations, conditions and all other terms of any kind whatsoever implied by Statute or Common Law are, to the fullest extent permitted by applicable law, excluded from these terms and conditions; and
c) Any services or software are provided to the Client on an “as is” basis.
Subject to the following clauses, Mr Fire Limited shall not be liable whether in tort (including for negligence or breach of statutory duty), contract, misrepresentation, restitution or otherwise for any loss of profits, loss of business, depletion of goodwill and/or similar losses or loss or corruption of data or information, or pure economic loss, or for any special, indirect or consequential loss, costs, damages, charges or expenses however arising under these terms and conditions.
Mr Fire Limited shall not be liable for downtimes, interference in the form of hacking, virus, disruptions, interruptions, faulty third-party software, search engines or websites on which a service is dependent or other deliveries from a third party. Mr Fire Limited shall use its reasonable efforts to assist in remedial efforts if so requested by the Client. Any work connected with remedial efforts as described above shall be charged to the Client separately in accordance with these terms and conditions at Mr Fire Limited discretion.
Mr Fire Limited shall not be liable for any changes made without notice by the Client or a third party employed by the Client to domain names, websites, links, technical setup etc. and affecting any services delivered by Mr Fire Limited. Preceding or subsequent work connected with any adjustments required as a result of such changes shall be charged to the Client in accordance with these terms and conditions at Mr Fire Limited discretion.
Mr Fire Limited shall use all reasonable endeavours to deliver services relating to search engine optimisation, links, advertisements, banners and Google Analytics in accordance with the guidelines applicable to the relevant search engines. However,
Mr Fire Limited shall not be liable for delayed or non-conforming performance due to changes made to standard terms, assessment algorithms, search criteria, viewing policy, prices and campaign offers or other matters beyond Mr Fire Limited control and reserves the right to make changes to services as a result of the same. In addition, Mr Fire Limited shall not be liable for other changes or discontinuation of search engines.

Search Engine Optimisation (SEO) Services

For the purposes of SEO services, the Client agrees to provide the Mr Fire Limited with:
(a) Authorised FTP and CMS access to the main site for uploading new pages, and making changes for the purpose of optimisation.
(b) The Client authorises Mr Fire Limited use of all logos, trademarks, website images, etc., for use in creating informational pages and any other uses as deemed necessary by Mr Fire Limited for search engine positioning and optimisation.
The Client acknowledges the following with respect to services:
a) Mr Fire Limited has no control over the policies of search engines with respect to the type of sites and/or content that they accept now or in the future.
b) The Client website may be excluded from any search engine or directory at any time at the sole discretion of the search engine or directory.
c) Due to the competitiveness of some keywords/phrases, on-going changes in search engine ranking algorithms and other competitive factors, Mr Fire Limited can never guarantee #1 positions or consistent top 10 positions in search engines for any particular keyword, phrase or search term.
d) It is solely at the discretion of the search engines themselves to list the Client website.
e) Occasionally, search engines will stop accepting submissions for an indefinite period of time. Occasionally, search engines will drop listings for no apparent or predictable reason. Often listings will “reappear” without any additional submissions.
Mr Fire Limited is not responsible for changes made to the Client website by other parties that adversely affect the search engine rankings of the Client website.
Additional Services not listed in the agreement will be provided by Mr Fire Limited subject to a quotation which will be charged according to the specification of work required and thereby agreed by the Client. Payment is to be made by BACS into a nominated bank account of Mr Fire Limited choice.
Mr Fire Limited is not responsible for the Client overwriting SEO work to the Client website. For example, the Client’s webmaster, employees, contractors, agents or administrators making changes and uploading over work already provided.
The duration of the service will be specified in the agreement alongside a commencement date. Thereafter, without 30 days prior notice of cancellation from the Client, Mr Fire Limited will continue to provide SEO services for a period of the same duration.
Mr Fire Limited reserves the right to cancel the service at any time. In this event the Client will not be required to pay for the remaining period of service. There is no cancellation period offered during the period unless agreed otherwise in writing by Mr Fire Limited.
The agreement shall continue for the duration specified and, thereafter, the agreement shall be automatically renewed for successive periods of the same duration, unless: Either party notifies the other party of termination, in writing, at least 30 days before the end of the initial duration or any renewal period, in which case the agreement shall terminate upon the expiry of the applicable duration or renewal period.
Mr Fire Limited will not be responsible for any damages the Client’s business may suffer. The Client agrees that it shall defend, indemnify, save and hold Mr Fire Limited, its agents, employees or contractors harmless from any and all demands, liabilities, losses, costs and claims, including reasonable solicitor’s fees asserted against Mr Fire Limited, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed by its agents, employees or contractors.
Mr Fire Limited makes no warranties of any kind, expressed or implied for services we provide. Mr Fire Limited disclaims any warranty or merchantability or fitness for a particular purpose.
The Client agrees to defend, indemnify and hold harmless Mr Fire Limited, its agents, employees or contractors against liabilities arising out of:
a) Any injury to person or property caused by any products sold or otherwise distributed in connection with Mr Fire Limited
b) Any material supplied by the Client infringing or allegedly infringing on the proprietary rights of a third party;
c) Copyright infringement.
d) Loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Mr Fire Limited and its employees.
It is recommended that the Client keeps a backup of its important data. Mr Fire Limited reserves the right to revise its SEO policies at any time.

Domain Name and Web Hosting Services

At the request of the Client, Mr Fire Limited will transfer the Website from its development servers to Mr Fire Limited’ servers. If the Website is being transferred to or from any third party host, an hourly rate of £60 will be charged, unless otherwise stated in the quote. Bespoke Website quotes usually include one (1) hour of 3rd party installation / transfer time.
Mr Fire Limited will implement the hosting of the Website within ten (10) working days after the date of receipt of a copy of the Website.
Within five (5) working days following notification from Mr Fire Limited that the transfer of the Website to Mr Fire Limited’ servers has been completed, the Client will comprehensively test the hosting of the Website and will inform Mr Fire Limited of the results of those tests.

Maintenance

Mr Fire Limited may suspend public access to the Client’s website in order to carry out scheduled maintenance or repairs. Subject to this, Mr Fire Limited will use its best endeavours to maintain the Website availability.
On Mr Fire Limited standard shared hosting packages, Mr Fire Limited will make back-ups of the Client’s Website every working day, and will retain such back-ups for twenty (20) days.

Client Responsibilities

The Client will provide Mr Fire Limited with all co-operation, information and documentation reasonably required for the implementation and hosting of the Website, and the Client will be responsible for procuring any third party co-operation reasonably required for the implementation and hosting of the Website.
Hosting services are provided to the Client only, and the Client may not resell the hosting services to any third party.

Acceptable Use

Our hosting is provided by third party providers, who agree to make reasonable endeavours to make our servers available to you as part of the Hosting Service you purchase for ninety-nine point nine nine (99.99) per cent of each calendar month. They do not warrant access to the servers will be uninterrupted or error free but shall use reasonable endeavours to keep downtime to a minimum. They shall make all commercially reasonable efforts to provide you with advanced notification of all scheduled and emergency outages through the system status page http://www.webhostingstatus.com Service credits or refunds are not given for any form of downtime or service unavailability.
The Client must not use the Website:(a) to host, store, send, relay or process any Prohibited Content; Prohibited Content means:(i) material which breaches any applicable laws, regulations or legally binding codes, or infringes any third party Intellectual Property Rights or other third party rights, or may give rise to any form of legal action against Mr Fire Limited or the Client or any third party;(ii) pornographic or lewd material; [and](iii) messages or communications which are offensive, abusive, indecent or obscene, are likely to cause annoyance, inconvenience or anxiety to another internet user, or constitute spam or bulk unsolicited mail.(b) for any purpose which is unlawful, fraudulent, or infringes any third party rights;(c) in any way which may put Mr Fire Limited in breach of a contractual or other obligation owed by Mr Fire Limited to any internet service provider.
Mr Fire Limited reserves the right to remove content from the Website where it reasonably suspects such content is Prohibited Content.
The Client acknowledges that Mr Fire Limited does not purport to monitor the content of the Website.
Where Mr Fire Limited reasonably suspects that there has been a breach of the provisions of these clauses, Mr Fire Limited may suspend the Client’s Website and / or the Client’s access to the Client’s Website while it investigates the matter.
The Client will indemnify Mr Fire Limited and undertakes to keep Mr Fire Limited indemnified against all liabilities, damages, losses, costs and expenses arising as a result of any breach of this agreement.

Domain Name and Web Hosting Charges and payment

Mr Fire Limited will issue invoices for the Charges to the Client.
Charges must be paid by bank transfer (using such payment details as are notified by Mr Fire Limited to the Client from time to time).
If the Client does not pay any amount properly due to Mr Fire Limited under or in connection with these Terms and Conditions, Mr Fire Limited may charge the Client statutory interest pursuant to the late payment legislation.

Limitations and exclusions of liability

Mr Fire Limited will not be liable in respect of any loss of profits, income, revenue, use, production or anticipated savings the Client may incur.
Mr Fire Limited will not be liable for any loss of business, contracts or commercial opportunities the Client may incur.
Mr Fire Limited will not be liable for any loss of or damage to goodwill or reputation the Client may incur.
Mr Fire Limited will not be liable in respect of any loss or corruption of any data, database or software the Client may incur.
Mr Fire Limited will not be liable in respect of any special, indirect or consequential loss or damage the Client may incur.
Mr Fire Limited will not be liable for any losses the Client may incur arising out of a Force Majeure Event.

Data protection

The Client warrants that it has the legal right to disclose all Personal Data that it does in fact disclose to Mr Fire Limited under these Terms and Conditions, and that the processing of that Personal Data by Mr Fire Limited for the purposes of and in accordance with these Terms and Conditions will not breach any applicable laws.

Publicity

The Client will not make any public disclosure relating to the Web Hosting Agreement (including press releases, public announcements and marketing materials) without the prior written consent of Mr Fire Limited, not to be unreasonably withheld or delayed.

Term and Termination

The duration of the Web Hosting Agreement shall be twelve (12) months unless agreed otherwise by the parties in writing. Thereafter, without 30 days prior notice of cancellation in writing from the Client, Mr Fire Limited will continue to provide Web Hosting for a period of the same duration.
Mr Fire Limited may terminate the Web Hosting Agreement immediately by giving written notice to the Client if the Client:
- (a) commits any material breach of any term of these Terms and Conditions, and:
  - (i) the breach is not remediable; or
  - (ii) the breach is remediable, but the other party fails to remedy the breach within 30 days of receipt of a written notice requiring it to do so; or
- (b) persistently breaches these Terms and Conditions.
Mr Fire Limited may terminate the Web Hosting Agreement immediately by giving written notice to the Client if:
- (a) the Client:
  - (i) is dissolved;
  - (ii) ceases to conduct all (or substantially all) of its business;
  - (iii) is or becomes unable to pay its debts as they fall due;
  - (iv) is or becomes insolvent or is declared insolvent; or
  - (v) convenes a meeting or makes or proposes to make any arrangement or composition with its creditors;
- (b) an administrator, administrative receiver, liquidator, receiver, trustee, manager or similar is appointed over any of the assets of the other party;
- (c) an order is made for the winding up of the Client, or the Client passes a resolution for its winding up (other than for the purpose of a solvent company reorganisation where the resulting entity will assume all the obligations of the Client under this Agreement);
- (d) (where the Client is an individual) that Client dies, or as a result of illness or incapacity becomes incapable of managing his or her own affairs, or is the subject of a bankruptcy petition or order.
Mr Fire Limited reserve the right to retain full ownership of all assets (including website files, databases and content) hosted on its server(s) in the event that:
- (a) the Client:
  - (i) is dissolved;
  - (ii) ceases to conduct all (or substantially all) of its business;
  - (iii) is or becomes unable to pay its debts as they fall due;
  - (iv) is or becomes insolvent or is declared insolvent; or
  - (v) convenes a meeting or makes or proposes to make any arrangement or composition with its creditors;
- (b) an administrator, administrative receiver, liquidator, receiver, trustee, manager or similar is appointed over any of the assets of the other party;
- (c) an order is made for the winding up of the Client, or the Client passes a resolution for its winding up (other than for the purpose of a solvent company reorganisation where the resulting entity will assume all the obligations of the Client under this Agreement)Mr Fire Limited will retain such ownership until such time as all the Client’s outstanding debts have been paid to Mr Fire Limited in full. Moreover, all data generated from the website whilst the Client still has outstanding debts payable to Mr Fire Limited will be owned by Mr Fire Limited.

General

If a Clause of these Terms and Conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other Clauses of these Terms and Conditions will continue in effect. If any unlawful and/or unenforceable Clause would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the Clause will continue in effect (unless that would contradict the clear intention of the parties, in which case the entirety of the relevant Clause will be deemed to be deleted).
Nothing in these Terms and Conditions will constitute a partnership, agency relationship or contract of employment between the parties.
These Terms and Conditions may not be varied except by a written document signed by or on behalf of each of the parties.
Force Majeure
- Mr Fire Limited shall have no liability to the Client under these terms and conditions if it is prevented from or delayed in performing its obligations under these terms and conditions, or from carrying on its business, by acts, events, omissions or accidents beyond its reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes (whether involving the workforce of Mr Fire Limited or any other party), failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors, provided that the Client is notified of such an event and its expected duration.

GDPR and Data Processing

To the extent any personal data is collected or processed under or in connection with these Terms and Conditions, such as personal data shall be collected or processed in accordance with applicable law and the seller privacy policy (and where applicable cookies policy) located at https://hertfordshirewebdesign.com/privacy-policy/

Waiver

A Waiver of any right under these terms and conditions is only effective if it is in writing. It applies only to the party to whom the waiver is addressed and to the circumstances for which it is given.
Unless specifically provided otherwise, rights arising under these terms and conditions are cumulative and do not exclude rights provided by law.

Severance

If any provision (or part of a provision) of these terms and conditions is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force.
If any invalid, unenforceable or illegal provision would be valid, enforceable or legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.

Assignment

The Client shall not, without the prior written consent of Mr Fire Limited, assign, transfer, charge, sub-contract, or deal in any other manner with all of any of its rights or obligations under these terms and conditions.
Mr Fire Limited may at any time assign, transfer, charge, sub-contract or deal in any other manner with all or any of its rights and obligations under these terms and conditions.

No Partnership or Agency

Nothing in these terms and conditions is intended to or shall operate to create a partnership between the Client and Mr Fire Limited, or authorise either party to act as agent for the other, and neither party shall have the authority to act in the name or on behalf of or otherwise to bind the other in any way (including, but not limited to, the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).

Third Party Rights

These terms and conditions do not confer any rights on any person or party (other than the parties to these terms and conditions and, where applicable, their successors and permitted assigns) pursuant to the Contracts (Rights of Third Parties) Act 1999.

Complaints

Complaints must be sent in writing to Mr Fire Limited’ registered office: Mr Fire Limited, Censeo House, 6 St. Peters Street, St. Albans, Hertfordshire, England, AL1 3LF. Complaints will be taken seriously and investigated by a senior manager or Director of Mr Fire Limited.